About Pocono Connect
Our story
Pocono Connect was started to solve a simple problem: getting reliable computer help in the Pocono region shouldn't mean waiting days for an appointment or paying for a truck roll when the fix could've been done over a screen share. We built a service that leads with remote support whenever it makes sense, and shows up in person when it doesn't — with clear communication either way.
Today we help homeowners throughout Monroe County with everything from virus removal and slow computer repair to full wireless network installs and ongoing business IT support.
Our mission
Provide fast, affordable, and professional computer technical support for residential customers — helping people understand their technology instead of just fixing it and moving on.
Experienced
Professional troubleshooting without the jargon.
Customer-first
Transparent pricing and honest recommendations.
Local
Rooted in the Pocono community we serve.
Service area
We provide onsite service throughout Monroe County and the surrounding Poconos, and remote support anywhere: